Tuesday, September 2, 2008

Gustav; Insurance Claim Information

I received this from Insurance Commissioner Mike Chaney late this morning.

Insurance Commissioner Mike Chaney wanted you to have this information and telephone numbers to help you provide assistance to your constituents. If you need any further information please don’t hesitate to call on the Mississippi Insurance Department for assistance.

MEMA Public Information Line: 866-519-MEMA.
MS road info MDOT: 866-521-MDOT (6368).
Lousiana road info LDOT:800-469-4828
Lousiana shelter info 225-358-5361
Volunteer information: 1-866-472-8265

Gulf Coast Office of the Mississippi Insurance Department
The MID Coast Office is mobilized and will be available to answer consumer questions and offer assistance in filing claims. To contact the MID Coast Office call 228-867-2202 and 228-867-2203.

Also, check the Mississippi Insurance Department website, which will be updated as information comes in.

The web address is:


Here Are The Known Points of Distribution Sites: Food, water and ice will be distributed to residents in Hancock and Harrison counties beginning at 1 p.m. Tuesday from points of distribution sites from the following locations:

Harrison County:
* Crossroads Mall, U.S. Highway 49, north of Interstate 10,

* Menge Avenue, and Second Street, Pass Christian.
* Yankee Stadium, corner of Lee and Division streets, Biloxi.
* Rite Aid parking lot, 4031 Pops Ferry road, D’Iberville.

Hancock County :
* The Kiln ball field 18324 Highway 43, Kiln.
* Kmart, at the Fred’s old parking lot, 3044 highway 90, Waveland.

Here are insurance claim reporting numbers for your constituents:

Allstate suggests homeowners carefully inspect their homes after a catastrophe for damage. Allstate Insurance Company customers whose homes or automobiles have been damaged or destroyed can contact Allstate through The Good Hands
Network by calling their Allstate agent, dialing 1-800-54-STORM, or visiting Allstate.com.

Farmers HelpPoint at 1-800-435-7764.

LLOYD’S of LONDON (Mostly Commercial Claims)
Lloyd's has taken the decision to activate its special hurricane helpline (866-264-2533) for the ease of Lloyd's policyholders in contacting Lloyd's. There will be a special announcement on Lloyd's web site as well.

Claim reporting number 1-800-421-3535.

Customers should contact their local agent or call 800 SF CLAIM.

Claim reporting centers are prepared to take claims 24 hours a day, 7 days a week. Customers should report claims directly to Travelers at the numbers listed below. The company asks that they receive claim reports as quickly as possible so that they may provide the best possible response.
* Home, Auto and Boat/Yacht: 800.CLAIM33 (800.252.4633)
* Business: 800.238.6225
* Flood: 800.505.0193

Hurricane mitigation tips for customers are also available on the Claim Services area of the Traveler’s Web site www.travelers.com.


Policy holders should call this number to report a claim:

A claim can also be filed through the internet at: www.msfbins.com

If someone has a question concerning a claim that has already been reported they can call one of the following numbers for assistance:

601-957-3200, 601-977-4110, 601-977-4102
601-977-4106, 601-977-4196, 601-977-4103

All the numbers to report claims and contact information are posted on the website.


General Questions/Customer Service: 1-800-754-6919

For new claims:
Fax: 1-877-786-7275

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